Refund and Returns Policy

Overview

Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we unfortunately can’t offer you a refund or exchange.

Returns are only accepted if the item received is defective or damaged. If your item is not defective or damaged, it will not be eligible for return, refund, or exchange.

Once your return is approved, you will receive your refund within 7 days.

To be eligible for a return, your item must:

Be unused and in the same condition that you received it
Be in the original packaging
Include a receipt or proof of purchase

Do not send your purchase back to the manufacturer.

Non-Returnable Items

Several types of goods are exempt from being returned:

Perishable goods (e.g., food, flowers, newspapers, magazines)
Intimate or sanitary products
Hazardous materials, or flammable liquids/gases
Gift cards
Downloadable software products
Some health and personal care items

Refunds

Once we receive and inspect your return, we will send you an email to notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will be applied to your original method of payment within a few days.

Late or Missing Refunds

If you haven’t received your refund yet:

Check your bank account again.
Contact your credit card company — it may take some time for the refund to post.
Contact your bank — processing time may vary.

If you’ve done all of the above and still haven’t received your refund, please contact us at {email address}.

Sale Items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and ship your item to: {physical address}.

Gifts

If the item was marked as a gift and shipped directly to you, you’ll receive a gift credit for the return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift or was sent to the gift giver first, the refund will go to the gift giver.

Shipping Returns

To return your product, please mail it to: {physical address}.

You will be responsible for your own shipping costs.
Shipping costs are non-refundable.
If you receive a refund, the return shipping cost will be deducted from your refund.

For expensive items, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee receipt of returned items.